Support

onetwo3D support agent

We are here to help, any questions, issues or suggestions, just contact us and we will try to get back to you as quickly as possible.

Warranty

If a product is defective or we have delivered something you didn't order (that happens unfortunately sometimes due to packing errors...), please let us know on support@onetwo3d.co.uk and we will send you a shipping label for the return. We will then provide you with a replacement (or if not in stock) a refund for the defective/wrong product.

For E3D products please follow this instructions

Contact us via the chat (see chat bubble on the lower right of your screen) or open a new support ticket:

Optional. PDF, images (JPG, PNG, GIF, WebP), or TXT — max 10 MB per file, up to 5 files.

Check and reply to your existing Support Tickets (you need to be logged in)

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