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E3D Warranty Process
If you have an issue with an E3D product, the warranty process needs to follow a certain protocol defined by E3D: please contact first E3D support via their website. They will assess the case and if approved as warranty case by them, they will provide you with a direct replacement or a RMA code which you can provide to us, so we can ship you the replacement.
Contact us via the chat (see chat bubble on the lower right of your screen) or open a new support ticket:
Check and reply to your existing Support Tickets (you need to be logged in)
